Your privacy is not just a priority on paper — it is a genuine commitment we uphold in every aspect of our platform's operations. This document transparently explains how we collect, use, and protect your personal data.
Only information required for account operations and KYC
You have the right to access, update, and delete your data
Your information is not sold to any third party
All data is protected with bank-grade encryption
I7malaysia respects the privacy of every individual who uses our platform. This Privacy Policy is established to ensure you have a clear understanding of how your personal information is collected, used, stored, and protected when you use the website, mobile app, and all services provided by i7malaysia.
This document applies to all users of the i7malaysia platform, including website visitors, registered users, and mobile app users. By using our platform in any capacity, you hereby agree to the data processing practices described in this Privacy Policy.
I7malaysia operates in compliance with applicable data protection laws, including Malaysia's Personal Data Protection Act 2010 (PDPA). We take this responsibility seriously and continuously work to enhance our data protection standards in line with technological advancements and legislative changes.
Document Scope: This Privacy Policy covers all data collection points on the i7malaysia platform — from initial registration and daily use to financial transactions and customer support communications. Every process is carried out in accordance with strict privacy principles.
I7malaysia only collects data that is genuinely necessary to provide a safe, efficient, and responsible service. We do not collect information beyond what is required for the stated purposes.
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Registration Information | Account management & login | Throughout active account + 5 years |
| KYC Documents | Identity verification & compliance | Minimum 5 years after account closure |
| Transaction Records | Payment processing & audit | 7 years (legal requirement) |
| Technical Data | Security & system improvements | 90 days |
Every piece of data we collect has a clear and specific purpose. i7malaysia does not use user information for purposes unrelated to the provision of platform services without first obtaining your consent.
Our Commitment: i7malaysia never uses your personal data to make fully automated decisions that could significantly affect your rights or interests without human oversight. Every important decision involving your account is reviewed by our team.
I7malaysia does not sell, rent, or disclose users' personal information to any third party for marketing or commercial purposes. However, there are certain situations where data sharing is necessary to enable the platform to operate effectively and securely.
I7malaysia shares necessary data with third-party service providers that assist us in platform operations, including:
All these third-party service providers are bound by strict data confidentiality agreements and are only permitted to use your data for the specified purposes.
I7malaysia may disclose user information when required by law, court order, or direction from a competent authority, including in financial crime investigations or compliance with regulatory reporting requirements.
Important: i7malaysia does not share user data with parent companies, affiliates, or business partners for cross-marketing purposes without your explicit consent. Every external request for data access is carefully evaluated before any information is disclosed.
The security of your personal data is our top technical and operational priority. i7malaysia continuously invests in security infrastructure to ensure your data is protected from unauthorized access, loss, or misuse.
Access to personal user data within i7malaysia is restricted to staff who require it to perform their duties. All access is logged and monitored, and any unauthorised access is acted upon immediately.
Data Location: i7malaysia user data is stored in secure data centres with multi-layered physical and digital protection. Our data centres comply with international security standards including ISO 27001 for information security management.
I7malaysia uses cookies and similar tracking technologies to enhance the user experience, analyze usage patterns, and ensure platform security. Cookies are small text files stored on your device when you visit our website.
You can control and manage cookies through your browser settings. However, disabling certain cookies may affect platform functionality and your user experience. Essential cookies cannot be disabled as they are required for security and core platform operations.
i7malaysia does not use third-party cookies for advertising or remarketing purposes without your explicit consent. We respect your privacy preferences and provide clear controls for cookie management.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and i7malaysia's privacy policy, you have the following rights regarding your personal data. We are committed to facilitating the exercise of these rights within a reasonable timeframe.
Response Time: i7malaysia will process all user rights requests within thirty (30) calendar days from the date the request is received. For more complex cases, this period may be extended up to ninety (90) days with prior notice to you.
I7malaysia is an entertainment platform strictly limited to users aged 18 and above. We do not intentionally collect or process personal data from individuals under the age of 18.
If we find that we have inadvertently collected data from a minor, we will take immediate steps to delete that data and close the associated account. We encourage parents and guardians to monitor their children's online activity.
If you believe that a minor in your care has registered an account on our platform, please contact our support team immediately at [email protected] and we will respond promptly to address the situation.
I7malaysia reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data practices, legislation, or platform developments. Any amendments made will be published on this page with a clear update date.
For material amendments — meaning changes that may significantly affect your privacy rights — we will send you a notice via your registered email or an in-platform notification at least thirty (30) days before the amendment takes effect. This gives you sufficient time to review the changes and make an informed decision regarding your continued use of the platform.
Reminder: We encourage you to review this Privacy Policy periodically. The latest version is always available on our website. Continued use of the platform after any amendments take effect will be considered acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the i7malaysia privacy team is here to help.
You can reach us through the following methods:
Our team will respond within two (2) business days for general inquiries and within seven (7) business days for formal requests related to your personal data.
Our Commitment: Your privacy is our priority. i7malaysia never considers any privacy enquiry a burden — every question you raise is an opportunity for us to strengthen the trust and transparency of our platform for all users in Malaysia.
Each of these protection layers is designed specifically to keep your data safe and under your control
All data transmitted and stored on the i7malaysia platform is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia. No third party can intercept or read your data while in transit.
Only authorized personnel with specific job requirements are permitted to access user data. Every access is automatically logged, monitored, and periodically reviewed by our security team to prevent any internal misuse.
I7malaysia has never and will never sell, rent, or disclose users' personal data to advertisers or third-party data brokers. Your data belongs to you — we only use it for the purposes you consented to at the time of registration.
The i7malaysia platform undergoes comprehensive security testing on a regular basis, conducted by independent cybersecurity experts. This ensures that our data protection systems remain up to date and capable of addressing the latest threats.
You have full control over your personal data at i7malaysia. Through your account panel, you can review, update, and request deletion of your data at any time. We make this process straightforward so your privacy rights can be exercised without unnecessary red tape.
All data processing operations at i7malaysia comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We continuously monitor regulatory developments and update our practices to remain aligned with the latest local legal requirements.
Know your rights and how to exercise them easily through our platform
Request a complete copy of all personal data we hold about you within 30 days via the account panel or support email.
Update inaccurate or outdated information in your account directly via the profile panel, or contact support for document-related changes.
Request the deletion of your account and personal data, subject to financial record-keeping obligations required by law.
Stop receiving marketing communications at any time via the unsubscribe link in emails or the notification settings in your account.
Get your data in a machine-readable format (JSON or CSV) for transfer or personal storage as needed.
If you are not satisfied with how we handle your data, you have the right to lodge a formal complaint with the Department of Personal Data Protection Malaysia.
With industry-grade privacy protection and a full commitment to transparency, you can enjoy the i7malaysia platform with confidence. Register today and experience the difference of a platform that truly puts your data security first.