Terms and Conditions i7malaysia

1 Acceptance of Terms of Use

By accessing, registering, or using any part of the i7malaysia platform — whether via the website, mobile app, or any other device — you hereby acknowledge that you have read, understood, and agree to be bound by all terms and conditions stated in this document.

These Terms and Conditions constitute a valid and binding agreement between you as the user and i7malaysia as the platform operator. If you do not agree with any part of these terms, you are not permitted to use our platform and we encourage you to close the platform immediately.

These terms shall be read together with the i7malaysia Privacy Policy and Responsible Gaming Policy, which form part of the overall agreement between you and our platform.

2 Platform Usage Eligibility

Use of the i7malaysia platform is restricted to individuals who meet all of the following eligibility criteria. i7malaysia reserves the right to verify each user's eligibility at any time and to deny access to anyone who does not meet these requirements.

• You must be 18 years and above on the date of registration and throughout the period of platform use.
• You must reside in a geographical area where the use of online entertainment platforms is permitted under local law.
• You must register using your own real identity and are not permitted to register on behalf of another person.
• You are not currently subject to any ban or restriction from any online entertainment platform.
• You have no uncontrolled gambling problem and are using this platform voluntarily for entertainment purposes.

3 Registration and Account Management

Each user is only permitted to have one (1) active account on the i7malaysia platform. Owning more than one account — whether using a different name, email address, phone number, or banking details — is strictly prohibited and may result in the closure of all associated accounts.

During the registration process, you are required to provide accurate, complete, and up-to-date information. The information you provide at registration will be used for identity verification (KYC), payment processing, and account-related communications.

• Full name as per official identification document (MyKad or passport).
• Accurate date of birth for age verification.
• An active email address that you own and can access.
• An active Malaysian phone number for two-factor authentication (2FA).
• Valid Malaysian bank account details for deposit and withdrawal purposes.

4 Deposit & Payment Methods

I7malaysia supports a wide range of deposit methods commonly used by players in Malaysia. All deposit transactions are processed through a payment system protected by 256-bit SSL encryption to ensure the security of your financial information at all times.

Deposit methods available at i7malaysia include DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost. All successful deposits will be credited to your account instantly or within no more than ten (10) minutes, depending on the payment method chosen.

• The minimum deposit amount is RM10.00 per transaction.
• The maximum daily deposit limit depends on your account tier and KYC verification status.
• All deposits must be made using a bank account or digital wallet registered in your own name.
• Deposits made using third-party accounts are prohibited and may result in account suspension.
• I7malaysia does not charge any processing fees for standard deposits.

5 Withdrawal of Wins

I7malaysia is committed to processing all valid withdrawal requests in the shortest time possible. Withdrawals are typically processed within five (5) to fifteen (15) minutes after the request is submitted and approved by our finance team.

To ensure a smooth withdrawal process, users are required to complete identity verification (KYC) before their first withdrawal request can be processed. This is a standard security measure we implement to protect you and the platform from fraudulent activity.

• The minimum withdrawal amount is RM30.00 per transaction.
• Withdrawals may only be submitted to the bank account that has been registered and verified in your name.
• Users are required to fulfil the wagering requirement for any bonus received before a withdrawal is permitted.
• I7malaysia reserves the right to request additional verification documents for withdrawals that exceed certain limits.
• Any suspicious withdrawal attempts will be investigated and may be placed on hold until the investigation is complete.

6 Bonuses, Promotions & Wagering Requirements

I7malaysia offers a variety of bonuses and promotions to players from time to time, including welcome bonuses, reload deposit bonuses, weekly cashback, birthday promotions, and a VIP loyalty program. Each bonus is subject to specific terms and conditions that will be clearly stated at the time the offer is made.

A wagering requirement is a standard condition that users must fulfil before bonus funds can be converted into withdrawable cash. The wagering requirement rate will be clearly stated for each bonus offered.

• Bonuses may only be claimed once per offer unless otherwise stated.
• I7malaysia reserves the right to void any bonus if there is evidence of abuse or misuse of promotional offers.
• Bonuses cannot be transferred to another user or converted directly into cash.
• Wagering requirements must be met within the stipulated timeframe; expired bonuses will be cancelled automatically.
• Some games may not count or may only partially count towards wagering requirements.

7 Game Rules and Fairness

All games available at i7malaysia are supplied by licensed software providers using Random Number Generators (RNG) certified by independent auditing bodies. This ensures every game round is fair, random, and free from any form of manipulation.

I7malaysia Live Casino uses equipment and draw systems that are monitored live and streamed to players in real time. All live game results are final and cannot be disputed once a round has concluded.

• The use of any software, bots, or automated methods to play is strictly prohibited.
• Any attempt to exploit bugs or technical errors in games must be reported to support and must not be used for personal gain.
• Completed game results are final. i7malaysia reserves the right to void any bet placed after the result is known.
• Players are responsible for ensuring a stable internet connection while playing; i7malaysia is not liable for losses resulting from connectivity issues on the player's end.

8 User Responsibilities

As a user of the i7malaysia platform, you are solely responsible for ensuring that all your activities on this platform comply with the stated terms and applicable laws. You agree not to use this platform for any unlawful purpose or in any way that could disrupt the platform's operations.

• You agree not to share your account with any other party.
• You agree not to use the platform for money laundering or any other illegal financial activity.
• You agree to submit valid identity verification documents when requested by our KYC team.
• You agree to notify i7malaysia immediately if you suspect your account has been accessed without authorisation.
• You agree to play within your financial means and to use the responsible gaming tools provided should the need arise.

9 Account Suspension and Closure

I7malaysia reserves the right to suspend or close any user account at any time without prior notice if there is reasonable cause to do so. The decision to close an account is at the sole discretion of i7malaysia and may be exercised under the following circumstances:

• Violation of any section of these Terms and Conditions.
• Ownership of multiple accounts or false identity verification.
• Fraudulent activity, money laundering, or any other financial criminal activity.
• Abuse of the bonus or promotions system.
• Use of illegal software, bots, or cheating methods in games.
• At the user's own request for the exclusive purpose of self-exclusion.

If an account is closed for legitimate reasons, any eligible fund balance in the account will be returned to the user once the investigation process is complete and all withdrawal conditions have been met.

10 i7malaysia Limitation of Liability

I7malaysia strives to keep the platform running without interruption twenty-four (24) hours a day, seven (7) days a week. However, we cannot guarantee that the platform will always be available free from technical disruptions, scheduled maintenance, or extraordinary circumstances beyond our control.

Subject to the limits permitted by law, i7malaysia shall not be liable for:

• Any indirect, consequential, or special losses arising from the use of or inability to use the platform.
• Losses caused by internet service disruption, equipment failure, or technical issues on the user's end.
• Any financial decisions made by users based on information available on the platform.
• Losses resulting from unauthorised access to a user's account caused by the user's own negligence.

I7malaysia's maximum liability to any user under any circumstances is limited to the net deposit amount made by the user within the thirty (30) days preceding the claim.

11 Privacy and Data Protection

I7malaysia takes user privacy very seriously. All personal information collected during registration and use of the platform is processed in accordance with our Privacy Policy, which complies with applicable data protection laws.

Your personal data is used solely for account management, payment processing, KYC verification, fraud prevention, and service-related communications. We do not sell or disclose your personal information to third parties without your consent, except as required by law.

12 Amendment of Terms and Governing Law

I7malaysia reserves the right to amend, update, or replace any part of these Terms and Conditions at any time in accordance with operational requirements, legal changes, or platform policies. Any amendments made will take effect immediately upon publication on the platform unless a different effective date is stated.

We will endeavour to notify users of any material amendments via registered email or an in-platform notice. Continued use of the platform after an amendment is published will be deemed acceptance of the revised terms.

These Terms and Conditions are governed by and interpreted in accordance with applicable laws. Any dispute arising from or in connection with these Terms and Conditions shall be resolved through the relevant arbitration or court process under applicable law.